Summary
COMPENSATION payments to rail passengers for delays or cancellations will be made in cash for the first time - and are to rise by up to 150 per cent.
Under the Government rules, train companies will be forced to refund 25 per cent of the ticket price for delays exceeding one hour, and 50 per cent for trains more than two hours behind schedule.See the full content of this document
Extract
Delayed Train Passengers Will Get Cash Compensation
Under the existing compensation structure, passengers are only entitled to a voucher for 20 per ...
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