Indian Call Centres Lure Uk Graduates ; Recruitment Firms Accused of Encouraging Brain-Drain

Daily MailNovember 14, 2005

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Summary


IT'S a common source of complaint. A customer in Britain rings a local company helpline only to end up talking to someone in India.

But soon the voice at the end of the very long line could have a familiar ring.

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Indian Call Centres Lure Uk Graduates ; Recruitment Firms Accused of Encouraging Brain-Drain

Hundreds of British students who used to trek through India on a voyage of discovery are now staying to work in call centres.

In a remarkable role-reversal they ...

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