Who Will Pay for My Emergency Break-In? ; Margaret Stone Draws On 40 Years' Experience in Personal Finance to Battle for You Your Money Problems Solved ... Dear Margaret [Scot Region]
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Summary
WE WERE on holiday when our neighbour smelled gas coming from our kitchen. The police and gas company had to break in to deal with a leak from the cooker. Repairs to the door and frame cost Pounds 790. Our insurer, Saga, rejected the claim - despite our policy guide saying we are covered 'for any damage caused to your home should emergency services have to force entry'. Saga's underwriters London & Edinburgh said the policy conditions covered us only for a medical emergency break-in, not for a break-in to reach a gas leak.
B. L., Bradford.See the full content of this document
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Who Will Pay for My Emergency Break-In? ; Margaret Stone Draws On 40 Years' Experience in Personal Finance to Battle for You Your Money Problems Solved ... Dear Margaret [Scot Region]
POLICY guides are not a replacement for the policy schedule which must list all the terms and conditions. But guides should not be actively misleading.
Your Saga Home Insurance guide said on at least three occasions you wer...See the full content of this document
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