Summary
MARKS & SPENCER may live to regret the decision to scrap its legendary 90-day 'no-quibble' returns policy.
Reducing the time limit by two-thirds won't do much for the bottom line, but it could test customer loyalty.See the full content of this document
Extract
Marks & Spencer May Live to [...] [Scot Region]
Anyway, I doubt whether many people wait th...
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