My Hit and Run Scooter Claim

Daily MailApril 17, 2008

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Summary


AT THE beginning of the year, I was stopped in a row of traffic when a lad on a scooter with L plates went into the back of my car, causing [pounds]200 worth of damage. He gave me a wrong address, but using his registration number, the police found him.

I have reported the details to my insurance company, MoreThan. Having spoken to its Indian call centre at least six times and obtained a witness report, things are at a standstill. We pay insurance companies for their professional help. I should not have to incur this hassle.

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Extract


My Hit and Run Scooter Claim

D. B., Chorley, Lancashire.

YES, you should be able to obtain professional help from your insurance company -- so why not let them do their job? It appears you don't want MoreThan to go ahead and sanction the repair work to your car until the motor scooter driver admits liability.

I understand this could be because your policy has an excess and ...

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