Pounds 4bn Rip-Off ; More and More of Us Are Finding That Our Direct Debits for Energy Bills Are Being Massively Increased -- Even When Power Firms Owe Us Money

Daily MailFebruary 12, 2009

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Summary


JANETTE and Terry Belton returned home from holiday to find two letters from British Gas on the doormat.

In the first, they read that their account was Pounds 126.41 in credit.

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Pounds 4bn Rip-Off ; More and More of Us Are Finding That Our Direct Debits for Energy Bills Are Being Massively Increased -- Even When Power Firms Owe Us Money

This came as no surprise to the retired couple, who were paying Pounds 92 a month on a fixed tariff. Their account had been in credit for 19 months. What surprised them, however, was the second letter.

'We couldn't believe what we read,' says Janette, 63. 'It said our monthly payments were going to be increased from Pounds 92 a month to Pounds 186, despite the...

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