Summary
MY SISTER received a letter from Halifax about changes to her account. It was addressed to her 'personal representative' and inside gave her name and then the word 'deceased'. Her husband died recently and she was distressed by this.
What has happened?See the full content of this document
Extract
Straight to the Point
D. W., by email.
HALIFAX apologises profusely. It says a small number of High Interest Account holders rece...See the full content of this document
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